FurnitureToronto.com is a local furniture retailer in Toronto, Canada. We have a 9,000 square feet showroom in Toronto. There are hundreds of kinds of home furniture in the showroom, and there are also thousands of products, which are available to order, in the catalogue.

FAQs

1. Where is your showroom?

The address of our showroom is:

700 Kipling Avenue
Etobicoke, Ontario
M8Z 5G3


2. Is FURNITURETORONTO.COM an Internet company?

Unlike other online furniture companies, FURNITURETORONTO.COM is not an Internet company. FURNITURETORONTO.COM is a local furniture dealer in Toronto. FURNITURETORONTO.COM has a 9,000 square feet showroom in Toronto, and serves the Greater Toronto Area locally as well as on the Internet.

3. Do I need a credit card in order to purchase on your website?

No, Credit card is not necessary.As a matter of fact, we currently do not accept online payments because many customers do not like to provide their credit card numbers online for security reasons. Instead, we provide pay-in-store and C.O.D.(Cash On Delivery) to collect the balance. Meanwhile, we are contacting some online payment processing companies to introduce their new technology on secured transactions to us, and we will provide online payments soon.

4. I submitted my order 3 days ago. Why is there still no response?

It all depends. Usually, that is because we called you back, but nobody answered the phone; or you provided incorrect information such as the telephone number, address or postal code; or our server was experiencing technical problems while you were placing the order. In these cases, you'd better call us to confirm the order, and we will try to restore the order from database. Please call:

1-416-5030009

and our sale representatives are pleased to assist you from 11:00am to 5:00pm (Mon-Fri).

5. Do you delivery outside the Greater Toronto Area?

We don not provide delivery service out of the Greater Toronto Area (GTA)at present. However, we are able to arrange shipping or speical delivery in some cases. Please contact the Customer Service if you request special services.

Currently, we can ship to all over North America (Canada & United States) by truck. We will charge shipping cost to the customers who live outside the GTA. Customers outside the GTA can also order with us, and pick up in our store.

6. I could not find the information that I am looking for. What should I do?

If you still have questions, Please contact the Customer Service.