THE PARADOX OF PEAK PERFORMANCE IN A SCARCE RESOURCE CLIMATE
 
Every organization wants it…yet few can achieve it…and even fewer can SUSTAIN it!
 
HOW WE ASSIST CLIENTS IN THEIR JOURNEY TO PEAK PERFORMANCE
 
By scientifically identifying their highest priority performance barriers we ensure limited client resources are focused on producing the most highly leveraged performance improvement ROI.
 
3 HOLISTIC STEPS TO PERMANENTLY OVERCOME THE PEAK PERFORMANCE PARADOX  
 
SUCCESS LEAVES CLUES…By studying the precious few organizations which have outperformed their industry, the economy and the stock market year after year…science has uncovered the stubborn secrets to sustained peak performance. Informed by this research, our elegantly simple, yet rigorous INTEGRATED APPROACH MODEL (IAM) …builds sustained Peak Performance Cultures of Continuous Improvement with 3 KEY STEPS…
 
STEP 1- AN ONLINE ASSESSMENT TO DETERMINE THE EXISTING BARRIERS TO PEAK PERFORMANCE
 
Deliverables: Leading Edge Business Intelligence Tools and innovative implementation methods are used to quickly deploy a NON-INTRUSIVE, web-based assessment which …
 
•    Pinpoints the performance barriers offering the greatest potential for Key Results improvement
•    Identifies the existing levels of Peak Performance Drivers in each team, location & organization level
•    Reveals the status of High Performance Leadership measures for EACH manager and supervisor
•    Recommends prioritized ACTIONS to deliver productivity gains in Key Indicators & Targets  
•    Offers a 2 week turnaround- assessment, data collection, data analysis…and recommendations)

STEP 2- STRENGTHEN THE 3 PEAK PERFORMANCE COMPONENTS THAT HOLISTICALLY DRIVE RESULTS
 
DELIVERABLES: Our INTEGRATED APPROACH MODEL (IAM)…with its proven SUCCESS SEQUENCE & PEAK PERFORMANCE MODEL…targets each of the three essential productivity components- FOCUSED ALIGNMENT, COMPETENCE and ENGAGEMENT (or FACE) …research-proven to increase individual, team and organization performance. Informed by 30 years of behavioural science, the IAM model also ensures that priority Areas For Improvement are holistically addressed with both the Rational and Emotional functions of behaviour.  

Focused Alignment

•    COMPASS Document Creation…provides the crystal clear guidance framework required to ensure ALL leadership decision-making is fully aligned with top-to-bottom focus on VISION, VALUES, MISSION & KEY TARGETS. This component is critical to a long-term PEAK PERFORMANCE LEADERSHIP CULTURE.

•    Monthly “Bottom-To-Top” Reviews…provide a monthly collaborative forum where every employee initiates feedback (and improvement recommendations) to their leader on progress against the KEY OBJECTIVES plus the KEY ACTIVITIES required to achieve them. This monthly staff-initiated discussion gives employees full ownership and accountability for work outcomes. Leaders benefit from the opportunity to gauge staff’s clarity and alignment with key Strategies, Targets and Activities…as well as getting the opportunity to offer relevant coaching and recognition of staff contribution.

Competence

•    Continuous Incremental Improvement Of Capabilities & Processes…Specifically driven by the strengthening needs identified in the PEAK PERFORMANCE CULTURE ASSESSMENT from STEP 1, actions target any necessary improvements identified in…

-Leader & Staff Development (incl. Coaching)    -Customer & Staff Loyalty/Engagement
-Effective Communication or Relationship         -Team Building & Strengthening
-Business Development Process            - Performance Management
-Strategic Planning (including use of “best of breed” Business Intelligence tools for Customer, Market and Workplace Analytics)    

•    Leadership Succession Planning…When an absence of leadership transition planning and/or objective leadership bench strength assessment exists…an organization can be seriously hampered…or even crippled…when unforeseen attrition, accident or health issues…unexpectedly eliminates key leaders.  A key hallmark of sustained peak performance cultures is a disciplined, deliberate focus on developing high potential people in every function and every level…to ensure a predictably reliable supply of well prepared, fully acculturated leaders.

STEP 3-REGULAR ONGOING IMPROVEMENT PROGRESS MONITORING
 
•    Ongoing online progress monitoring is conducted at prescribed intervals to measure the success of improvement actions taken and ensure the target ROI is being realized.   

For Performance To Change, SOMETHING Now Being Done (or NOT Being Done)   
                        …Must Change First!

OTHER HIGH VALUE SPECIALTY SERVICES

Business Transition & Succession Planning For Business Owners

•    50% of family owned businesses do not survive beyond 5 years after the founder transfers control. This is often due to a lack of financial transition planning and/or an unbiased skills/strengths assessment of family heirs …in preparation for APPROPRIATE continuation roles (ie strength and skills based)…for these heirs. The heart-wrenching outcome of such failures can often result in a sub-optimized wealth transfer, destruction of the family legacy and vision…or even failure of the organization.

This can all be avoided by having us setup an assessment of the most effective financial, legal and tax strategies/structures to optimize wealth preservation for the owner, family heirs and corporation.

Mergers & Acquisitions: Cultural Compatibility Assessments & Effective Remediation Strategies

•    The top reason that otherwise technically sound mergers or acquisitions underperform or fail entirely… is the inability to accurately pinpoint important differences between the merging cultures. The trust issues, fear and uncertainty inevitably present in such cases…is then further amplified…making it more difficult (or impossible) to unite the two cultures into a single synergistic, high-functioning business unit

Our non-intrusive, user friendly online assessment quickly identifies the current Performance Strengths and Improvement Areas for both organizations. Using research-proven success measures to compare each organization on 26 peak performance drivers plus both the rational and emotional aspects of the cultures…plus effectiveness scores for each leader…we are able to quickly and accurately inform management of the specific cultural barriers and specific remedial strategies needed to address them.

Our assessment also effectively supports sensitive decisions on positions where merged units are facing leadership duplication…enabling a scientific selection of the best leadership fit for the unit.

Business Intelligence (BI) & Workplace Analytics Solutions

•    We provide leveraged data analytics for both HR and non HR-related solutions.  Whether its modeling in Excel, Pivot Table / On-Line Analytical Processing (OLAPing) or analytics using best-of-breed Cognos BI tools, we’re able to provide exceptionally high value data analysis to you as you look to analyze / report on any kind of Survey / Questionnaire feedback data and / or legacy / enterprise data.
 
No project is too small for us to start a conversation, so give us a call and we’ll see if we can help you get started with your analysis.  We can do all the analysis / reporting or none (ie; basically, we can tabulate your data and put it in multi-dimensional space and then you can do DIY analysis / reporting from there)…and, for all the other points on that “all or nothing” continuum, we can provide mentoring at any stage if you’d like a helping hand in making sense of the data such that we can find real, actionable exceptions together.